My videos are stuttering when I first play them.

Unfortunately, that staggering is the "natural" behavior of the Player software as it tries to load a new video section when it plays it for the first time. Playing the video for a few seconds and restarting the section removes the symptom. It will not present again until video is relaunched after the Player software is closed. Playing the video from the computer's HD can minimize the issue's occurrences.

I'm having trouble with my software. What should I do?

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